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Office Policies
Emergencies: If you have a life threatening
emergency, please call 911. Otherwise, please contact our office. If you call during our office hours, we will care for you
appropriately. If you call after hours, you will be directed to call our answering service, and we have a physician on call
24 hours a day, 7 days a week.
Cancellation Policy: We make every attempt
to contact you the day before your appointment with a reminder call. We ask that you provide us with the courtesy of canceling
your appointment if you are unable to keep it. We reserve the right to charge for a missed appointment.
Medication Refills: If you need a medication
refill, please call your pharmacy, and they will call us. Occasionally you will need an appointment or lab work before we
refill your medication, and we will inform you if this is the case. We do not refill narcotics after hours or on the weekend.
Billing and Payment: We participate with most
insurance plans. We ask that you bring your most recent copy of your insurance card with you to every visit to ensure that
we can file your claim. Please remember that it is your responsibility to know the coverage and limits of your insurance plan,
we cannot quote you benefits. We ask that you pay your co-payment at the time of service. You will also be responsible for
any deductibles and non-covered services. If you do not have insurance, we will be happy to see you and we expect payment
at the time of service. Please feel free to contact us if you have any billing or insurance questions.